Best Practice Birmingham and Respiratory Professional Care are supported by the pharmaceutical and Med Tech industries via Grants, Sponsorship, and Exhibition packages. Sessions delivered with input from our supporters will always be marked on the programme.

A full list of confirmed supporters for Best Practice Birmingham and Respiratory Professional Care can be found here.

08 - 09 October 2025
NEC Birmingham

Co-Located Events

Conference Programme

The 2025 conference programme will be published summer 2025 - in the meantime, you can get an idea of what to expect from Best Practice by viewing the 2024 conference programme below.

Best Practice Birmingham conference programme is brought to you by CloserStill Media Limited (Organiser of Best Practice Birmingham), in association with our partners and sponsors. The views and opinions of the speakers are not necessarily those of CloserStill Media Limited or of our partners and sponsors.

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09:25 09:30

Chair Opening Remarks

Best Practice Keynote Theatre

Chairperson

Aaliya Goyal, GP and RCGP Council Member - Royal College of General Practitioners
09:30 10:00

GPs as system leaders

Best Practice Keynote Theatre

This workshop describes the steps taken in the BOB ICS for creating a structure for a GP body to act as a ‘system partner’ in the ICS, alongside other partners including acute, community and mental he ...

Speakers

Richard Wood, Chief Executive Officer - Berkshire, Buckinghamshire and Oxfordshire LMCs

Julie Dandridge, Head of Primary Care - NHS Buckinghamshire, Oxfordshire and Berkshire West ICB

Michaelle Brennan, Chair - Oxfordshire GP Leadership Group
10:15 10:45

Dial M for mindshift: practical tips to help persuade colleagues and patients into greener practice

Best Practice Keynote Theatre

With the help of 8 movies, this session is all about how to implement positive changes at work that are good for patients and good for the planet. Discover how to find 'boosters' and avoid 'banana ski ...

Speakers

Rumina Önaç, GP, Co-Chair & Climate Sustainability Lead - Greener Practice, York and North Yorkshire & RCGP
11:00 11:30

Rethinking long-term condition management for a modern general practice - lessons for today, opportunities for tomorrow

Best Practice Keynote Theatre

Over 30% of the average practice list is made up of patients living with long-term conditions. This is projected to be over 50% in the coming years. General practice has to consider new, more scalable ...

Speakers

Ivan Beckley, CEO and Co-Founder - Suvera
11:45 12:15

Pharmacy First

Best Practice Keynote Theatre

Speakers

Pallavi Dawda, Head of Delivery - Community Pharmacy Clinical Strategy - NHS England

Shazia Patel, Associate Medical Director & Community Pharmacy Clincial Lead - Derby and Derbyshire ICB
12:30 13:15

How to harness data to get the most of a Total Triage model - A fireside chat with Dr. Satya Raghuvanshi & Dr. Devin Gray

Best Practice Keynote Theatre

Join Accurx’s VP of Clinical, Dr. Satya Raghuvanshi, and GP Devin Gray for an insightful discussion on leveraging readily available data in Primary Care. In this fireside chat, they will explore how t ...

Speakers

Satya Raghuvanshi, Vice President of Clinical - Accurx

Devin Gray, GP & Clinical Lead - Digital First Wandsworth
13:30 14:15

Delivering personalised chronic care through the harnessing of group clinics: an essential element of modern general practice?

Best Practice Keynote Theatre

Primary care leaders agree that a new approach to managing planned care is critical to a sustainable future. One of the 10 high impact actions recommended for general practice since 2017, group clinic ...

Speakers

Louise Brady, Primary Care Nursing Lead - Nursing Directorate, NHS England

Sarah Hall, General Practice Nurse Lead - NHS Devon ICB, Queen's Nurse

Beverley Bostock, President Elect - Primary Care Cardiovascular Society, Mann Cottage Surgery and Association of Respiratory Nurses

Paula Cowan, Medical Director for Primary Care, National Primary Care Medical Directorate lead for Women's Programme - National Primary Care Medical Directorate lead for Prevention Programme, GP Partner, Eastham Group Practice

Zehra Safdar, Head of Operations - SW London Training Hub
14:30 15:00

Modern general practice – embarking on a transformation journey

Best Practice Keynote Theatre

Modern general practice is the foundation of a transformation journey to better align capacity with need, improve patient experience and improve the working environment for general practice staff. Joi ...

Speakers

Minal Bakhai, GP and National Director for Primary Care and Community Transformation and Improvement - NHS England

Dani Smith, Organisational Development Manager - Mayflower Medical Centre

Nadeeja Koralage, GP Partner - Mayflower Medical Centre
15:15 15:45

Lessons learnt from primary care at scale

Best Practice Keynote Theatre

Gain practical insights into enhancing your practice with lessons learned from Primary Care at Scale. We'll share case studies and examples that showcase effective strategies for addressing primary ca ...

Speakers

Nick Harding, OBE, Chief Medical Officer - Operose Health

Victoria Wilkinson-Parish, Operations Director - Operose Health
16:00 16:45

Post Registration

Best Practice Keynote Theatre

An overview of the post registration standards for community specialist nurses and how these can enhance your revalidation through continued professional development.1. To gain awareness of the commun ...

Speakers

Elaine Robinson, Nurse Education Advisor - The Nursing and Midwife Council
16:45 16:50

Chair's Closing Remarks

Best Practice Keynote Theatre

Chairperson

Aaliya Goyal, GP and RCGP Council Member - Royal College of General Practitioners

09:25 09:30

Chair's Opening Remarks

Best Practice Keynote Theatre

Chairperson

Natasha Behl, GP Executive Partner, Clinical Lead at BSol ICS - Solihull Healthcare partnership
09:30 10:00

Autonomous Triage: From Potential to Proven

Best Practice Keynote Theatre

For the first time, an independent, NHS-funded evaluation has validated the significant impact of an autonomous smart triage system on primary care. Learn about how it delivered sustainable working p ...

Speakers

Carmelo Insalaco, Co-Founder & CEO - Rapid Health

Jake Kennerson, Group Manager - The Groves Health Group
10:15 10:45

Can you hear me? Inequalities in access, experience and outcomes for d/Deaf & BSL user people and people that are hearing impaired in primary care services.

Best Practice Keynote Theatre

An update from CQC Join CQC to hear the latest updates from the health and social care regulator for England. We look forward to seeing you there.

Speakers

Paul Kirby, Senior Performance Development Coach - Care Quality Commission

Amanda Williams, Deputy Director of Primary & Community Care - Care Quality Commission

Celi Shannon, Senior Performance Development Coach - Care Quality Commission (CQC)
11:00 11:30

General practice and secondary care working better together

Best Practice Keynote Theatre

Speakers

Kiren Collison, Deputy Medical Director for Primary Care - NHS England
11:45 12:15

In conversation with Dr Amanda Doyle

Best Practice Keynote Theatre

Speakers

Amanda Doyle, National Director for Primary Care and Community Services - NHS England
12:30 13:15

An update from the CQC

Best Practice Keynote Theatre

Speakers

Chris Dzikiti, Interim Chief Inspector of Healthcare - Care Quality Commission
13:30 14:00

Prescribing as part of community pharmacy clinical services

Best Practice Keynote Theatre

The NHS England Community Pharmacy Independent Prescribing Pathfinder Programme aims to establish a framework for the future commissioning of NHS community pharmacy clinical services, incorporating ph ...

Speakers

Ghulam Haydar, Senior Policy Lead - NHS England

Samantha Travis, Community Pharmacy Clinical Lead - Staffordshire and Stoke- on-Trent ICB

Kiran Raja, Senior Policy Lead - NHS England
14:15 14:45

How to offer 24/7 GP access

Best Practice Keynote Theatre

Speakers

Nabeel Arshad, GP Partner - The Brooke Surgery
15:00 15:45

Successfully Achieving Revalidation

Best Practice Keynote Theatre

A fresh look at revalidation for nurses and nursing associates suitable for those either revalidating for the first-time or those who have revalidated before.For participants to:*understand the revali ...

Speakers

Wendy Fowler, Nursing Education Adviser - The Nursing and Midwifery Council
16:15 16:20

Chair's closing remarks

Best Practice Keynote Theatre

Chairperson

Natasha Behl, GP Executive Partner, Clinical Lead at BSol ICS - Solihull Healthcare partnership

09:25 09:30

Chair's Opening Remarks

PCN Transformation Theatre

Chairperson

Tara Humphreys, Managing director - THC Primary Care
09:30 10:00

How Collaborating at Place Maximises PCN and Practice Income

PCN Transformation Theatre

This session will cover the progress of Neighbourhood working in Hillingdon. The session will also highlight how the confederation supports the PCN to maximise income along with how the PCN has struct ...

Speakers

Anil Raj, Clinical Director Celandine Health and Metrocare PCN - The Confederation Hillingdon

Amanda Carey-McDermot, COO The Confederation Hillingdon - Celandine Health and Metrocare PCN
10:15 10:45

The missing link: social prescribing for children and young people

PCN Transformation Theatre

This session will discuss delivering social prescribing services for children and young people, with insight from Barnardo’s LINK Cumbria social prescribing service. Drawing from the ‘Missing Link’ re ...

Speakers

Richard Massey, Clinical Director - Caldbeck Surgery, Keswick and Solway Primary Care Network

Ellen Buckley, Programme Manager North England - Barnardos

Ben Lejac, Senior Policy Advisor for Mental Health and Wellbeing - Barnardo's
11:00 11:30

Unpacking Primary Care Data: Insights to action

PCN Transformation Theatre

Exploring the power of data in Primary Care Networks (PCNs) and how it can drive operational efficiency. Using the Redmoor Health Data Maturity Index (DMI) as a central theme, we will share real-life ...

Speakers

Dillon Sykes, Digital Lead - Digital and Transformation Services - Redmoor Health

Helen Derbyshire, Product Lead - Digital and Transformation - Redmoor Health
11:45 12:15

Working together - a PCN guide to accessing funds and bids to strengthen community and primary care.

PCN Transformation Theatre

Speakers

Katie Smith, PCN business Manager - Rother Valley South PCN Ltd

Tim Douglas, Clinical Director and GP Partner - Rother Valley South PCN and Dinnington Group Practice
12:30 13:30

Evidence the impact of your PCN through Ardens Manager

PCN Transformation Theatre

Learn how you can use Ardens Manager dashboards to demonstrate the impact of PCN driven projects and activity: · Monitor appointment demand & wastage · Identify areas for improvement acros ...

Speakers

Laura Wickham, Director - Ardens

James Brown, Commercial Manager - Ardens
13:45 14:15

Bucks GP Provider Alliance: A new place-based provider collaborative

PCN Transformation Theatre

Speakers

George Gavriel, Director - Bucks GP Provider Alliance

Bobby Pozzoni-Child, Strategy Manager - GP Provider Allience
14:30 15:00

The role of the Clinical Director in 2024 and beyond

PCN Transformation Theatre

The role of the CD, how the role has changed, the challenges, the opportunities, the future of the role and advice for new CDs.Influencing change and building key partnerships.Building self confident ...

Speakers

Mohammed Sattar, Clinical director, GP Partner - Chapeltown Leeds PCN

Elouise Jesper, PCN Clinical Director - Nuneaton and Bedworth PCN
15:15 15:45

One (expanded) platform, for your modern general practice needs

PCN Transformation Theatre

Together, founders and CEOs, Tobias Alpsten and Dr Murray Ellender, will unveil exciting news set to help all GPs around the country. Expect to hear about what’s in store over the coming months for iP ...

Speakers

Tobias Alpsten, CEO And Founder - iPlato Healthcare

Murray Ellander, GP and CEO & Founder - eConsult Health Limited
16:00 16:45

The Future of Pharmacy in partnership with PCNs

PCN Transformation Theatre

In 2026, all pharmacists will be able to independently prescribe at registration, and the expansion of pharmacy first is providing both opportunities and challenges relating to supervision, workforce ...

Speakers

Nirusha Govender, Associate Director for Pharmacy Workforce, Medicines Quality & Safety - NHS Kent & Medway ICB

Shilpa Shah, CEO, Community Pharmacy North East London, and Independent Expert Member - UK Pharmacy Professional Leadership Advisory Board
16:45 16:50

Chair's Closing Remarks

PCN Transformation Theatre

Chairperson

Tara Humphreys, Managing director - THC Primary Care

09:25 09:30

Chair's Opening Remarks

PCN Transformation Theatre

Chairperson

Hussain Ghandi, Modality GP Partner, Owner eGPlearning, PCN Clinical Director and Timelord Istari - eGPlearning
09:30 10:00

Lessons learnt as a PCN Clinical Director

PCN Transformation Theatre

Some reflections on 5 years as a clinical director and tips for those thinking of becoming one.A load of books to read and some ideas to go away with

Speakers

Neil Paul, GP Partner & PCN Clinical Director - Sandbach GPs & SMASH PCN
10:05 10:50

How to use GP in ARRS

PCN Transformation Theatre

In this session hear Tara Humphries and Dr Hussain 'Dr Gandalf' Gandhi talk about the various ways PCNs have innovated using ARRS roles, including ideas for the new ARRGS (GP in ARRS) scheme. This wil ...

Speakers

Tara Humphreys, Managing director - THC Primary Care

Hussain Ghandi, Modality GP Partner, Owner eGPlearning, PCN Clinical Director and Timelord Istari - eGPlearning

Ishani Patel, Co-Founder - Lantum
11:00 11:30

Making modern general practice a reality

PCN Transformation Theatre

Modern general practice brings together what many teams have been working towards for years – but have struggled to find the digital tools & workflows to make the vision a reality. By bringing togethe ...

Speakers

Naz EL-Sayegh, VP Sales - ANIMA
11:45 12:15

Primary care Provider collaboration - Is It Important?

PCN Transformation Theatre

Speakers

Tracey Vell MBE, Medical Director & Chief Officer - Health Innovation Manchester and Greater Manchester Primary Care Provider Board
12:30 13:15

Spend time with patients, not paperwork — with flexible speech/ambient AI

PCN Transformation Theatre

The administrative workload, often time-consuming and repetitive, is increasingly recognised as a significant burden, contributing to clinician burnout and detracting from patient care. In this sessio ...

Speakers

Liam Murphy, Director of Sales - T-Pro
13:30 14:15

Designing and implementing a Children and Young Person's Social Prescribing service that aims to address the gaps in provision.

PCN Transformation Theatre

Discover how to design and implement an effective Children and Young Person’s Social Prescribing Service. Discover how this innovative approach can bridge gaps in current provision, support the well-b ...

Speakers

Jayne Davies, Primary Care Network Lead - Wigan Borough CCG

Aine McGuinness, Digital and Transformation Lead - Wigan Central and North Wigan PCNs

Lauren McHugh, Children and Young Person's Social Prescribing Team Lead - Wigan Central PCN
14:30 15:00

The benefits of working at scale while respecting practice partnerships.

PCN Transformation Theatre

A whistle stop tour on how 9 individual practices, two separate PCNs, have evolved from delivering services on a practice footprint to successfully collaborating at Integrated Neighbourhood level as p ...

Speakers

James Goode, PCN Manager - South Blaby and Lutterworth PCN

Danny Jones, Accountable Clinical Director - South Blaby and Lutterworth PCN

R Badiani, Accountable Clinical Director - North Blaby PCN

Rachael Plews, PCN Manager - North Blaby PCN
15:15 15:55

Having a purposeful recruitment drive.

PCN Transformation Theatre

1) PCN Funding: Should it be allocated to locality projects or practice improvement?2) Integrating AHPs into primary care versus recruiting based on your population's needs.3) Does digital transformat ...

Speakers

Valeed Ghafoor, GP and CEO - General Practice Specialists Ltd - The Primary Care Support Service
15:55 16:00

Chair's Closing Remarks

PCN Transformation Theatre

Chairperson

Hussain Ghandi, Modality GP Partner, Owner eGPlearning, PCN Clinical Director and Timelord Istari - eGPlearning

09:25 09:30

Chairs Opening Remarks

GP Clinical Theatre 1

Chairperson

Sonia Ashraf, GP and Deputy Clinical Director - West Midlands Cancer Alliance; Hall Green Health Birmingham.
09:30 10:00

How to improve your diagnosis of ovarian cancer

GP Clinical Theatre 1

Ovarian cancer often presents late with vague symptoms which is often a challenge for primary care. This session with cover the presentation of ovarian cancer patients. What key points to cover in the ...

Speakers

Janos Balega, Consultant Gynaecological Oncologist - Pan-Birmingham Gynaecological Cancer Centre and City Hospital, Birmingham

Sonia Ashraf, GP and Deputy Clinical Director - West Midlands Cancer Alliance; Hall Green Health Birmingham.
10:15 10:45

Making an accurate diagnosis of endometrial cancer in primary care and managing unscheduled bleeding on HRT.

GP Clinical Theatre 1

This session with cover the symptoms and signs of Endometrial cancer and when to refer on the urgent suspected cancer pathway. It will review the latest published British Menopause Society Guidelines ...

Speakers

Tony Thomas, Consultant Obstetrics & Gynaecology, Unit Lead Gynae-Oncology - Walsall Manor Hospital, NHS trust

Sonia Ashraf, GP and Deputy Clinical Director - West Midlands Cancer Alliance; Hall Green Health Birmingham.
11:00 11:30

Improving consistency in IBS Care

GP Clinical Theatre 1

Join Dr Tom Milligan GP, as he reviews the diagnosis and management of IBS in primary care. This is an interactive virtual training session for GPs exploring how to apply guidelines in clinical practi ...

Speakers

Tom Milligan, GP and Founder of Medical Thinking - Medical Thinking Ld
12:00 12:30

Spotlight on Influenza Vaccines

GP Clinical Theatre 1

This 30-minute promotional session, led by Dr Yassir Javaid, will be presenting and discussing clinical data information and insights on influenza and influenza vaccines. This session, organised and f ...

Speakers

Dr Yassir Javaid, MA (Cantab) FRCP FRCGP PGDip Cardiology, GPwSI Cardiology
12:45 13:30

Contraceptive Update: What’s new in contraception?

GP Clinical Theatre 1

Overview of the latest guidelines and updates in contraceptive choices. From LARC for all indications, to the latest contraceptive pills on the market, this talk will help you stay up to date with you ...

Speakers

Stephanie Cook, Clinical lead - Primary Care Women's Health Forum
13:45 14:30

Breast cancer- an update for GPs

GP Clinical Theatre 1

A talk for GPs on breast cancer including:Screening in breast cancerRisk factorsPicking up early breast cancers Risk factors Contraception and HRT post breast cancerSurvival and early menopause post b ...

Speakers

Eloise Elphinstone, GP and menopause specialist - Menopause Care
14:45 15:15

Milk Matters: Effective management of cow's milk allergy in primary care

GP Clinical Theatre 1

This presentation will provide a comprehensive and evidence-based approach to managing Cow's Milk Allergy (CMA) in primary care, covering the importance of accurate diagnosis, distinguishing between I ...

Speakers

Lydia Collins-Hussey, Specialist Paediatric Allergy Dietitian - The Milk Allergy Dietitian
15:30 16:00

Infertility, PCOS & preconception care

GP Clinical Theatre 1

This talk will facilitate and inform your everyday conversations in general practice around fertility, PCOS and preconception care. As clinicians we regularly face varied questions on PCOS, from manag ...

Speakers

Stephanie Cook, Clinical lead - Primary Care Women's Health Forum
16:15 16:45

Updates on improving your cancer diagnosis in primary care

GP Clinical Theatre 1

This session covers the various strategies being used to support Primary Care to diagnose cancer earlier.- Awareness of the various national screening programmes, bowel, breast and cervical.-Awareness ...

Speakers

Sonia Ashraf, GP and Deputy Clinical Director - West Midlands Cancer Alliance; Hall Green Health Birmingham.
16:45 16:50

Chair's Closing Remarks

GP Clinical Theatre 1

Chairperson

Sonia Ashraf, GP and Deputy Clinical Director - West Midlands Cancer Alliance; Hall Green Health Birmingham.

09:10 09:15

Chair's Opening Remarks

GP Clinical Theatre 1
09:15 10:00

Endometriosis – Diagnosis and management in primary care.

GP Clinical Theatre 1

Endometriosis is common, affecting 1:10 women. There can often be delays to making a diagnosis, which impacts on women’s lives and disease progression. This session aims to highlight the symptoms ass ...

Speakers

Lyndsey Thomas, GPwSI in womens health - PCWHF
10:15 10:45

What real world data can tell us about reduced harms in prostate cancer screening.

GP Clinical Theatre 1

The diagnostic process for prostate cancer has changed, but uncertainty remains about the harms to benefits ratio of prostate cancer screening. Natalia will explain how Real World Data has helped to b ...

Speakers

Natalia Norori, Senior Data and Evidence Manager - Prostate Cancer UK
11:45 12:15

Menopause and the importance of ethnicity.

GP Clinical Theatre 1

Share evidence supporting variation in menopause for different ethnic groups as well as health disparities they face. Highlight the importance of potential barriers to menopause treatment arising from ...

Speakers

Radhika Vohra, GP and Trustee - The Menopause Charity
12:30 13:15

Common cardiac presentations in Office-based Paediatrics

GP Clinical Theatre 1

Children and young people (CYP) often present to surgeries and/or EDs with symptoms suggesting cardiac involvement. In vast majority if cases, there is no cardiac pathology. I would like to present so ...

Speakers

Ashish Chikermane, Congenital Heart Disease Network Clinical Lead - West Midlands Children’s Operational Delivery Network
13:45 14:15

Penile Cancer: Raising awareness to improve patient outcomes

GP Clinical Theatre 1

760 men are diagnosed with Penile cancer in the UK every year. Late diagnosis impacts on treatment options and outcomes. This session will look at signs and symptoms, discuss prognostic factors and a ...

Speakers

Sinead Collins, Lead 4 Nations Penile Cancer Programme - Orchid Fighting male Cancer Charity
14:30 15:15

Bleeding on hormone replacement therapy (HRT)

GP Clinical Theatre 1

Working through the British menopause society recent guidance with case studies to support our clinical practice in primary care.

Speakers

Nasiha Lindner, GP - Primary Care Women's Health Forum
15:15 15:20

Chair's Closing Remarks

GP Clinical Theatre 1

Chairperson

Lyndsey Thomas, GPwSI in womens health - PCWHF

09:25 09:30

Chair's Opening Remarks

GP Clinical Theatre 2

Chairperson

Kevin Fernando, GP with Specialist Interest in Diabetes/CVRM Medicine & Medical Education - North Berwick Health Centre
09:30 10:00

Diabetes: what next after metformin - Part 1

GP Clinical Theatre 2

Speakers

Kevin Fernando, GP with Specialist Interest in Diabetes/CVRM Medicine & Medical Education - North Berwick Health Centre
10:15 10:45

Diabetes: What next after metformin - Part 2

GP Clinical Theatre 2

Speakers

Kevin Fernando, GP with Specialist Interest in Diabetes/CVRM Medicine & Medical Education - North Berwick Health Centre
11:00 11:30

Using the paediatric lymphadenopathy pathway to help exclude cancer.

GP Clinical Theatre 2

Management of lymph nodes in children and highlighting referral Pathways for suspected cancer in childrenHave an understanding of approach to common issue in primary care and when to appropriately esc ...

Speakers

Dave Hobin, Consultant Paediatric Oncologist - Birmingham Women's and Children's Trust
11:45 12:15

Understanding women's health and CVD.

GP Clinical Theatre 2

Speakers

Jim Moore, Past President - Primary Care Cardiovascular Society

Beverley Bostock, President Elect - Primary Care Cardiovascular Society, Mann Cottage Surgery and Association of Respiratory Nurses
13:45 14:15

Lipids: an update on everything you need to know.

GP Clinical Theatre 2

Speakers

Professor Ahmet Fuat, GPSI/Honorary Consultant Lipidologist & Honorary Professor of Primary Care Cardiology - Darlington Foundation Trust & University of Durham
14:30 15:15

Improving access to cardiorenal protection in T2DM: implementing NICE guidance - This is a promotional symposium sponsored and organised by AstraZeneca, intended for GB HCPs only.

GP Clinical Theatre 2

AstraZeneca has provided a sponsorship towards this independent Programme. AstraZeneca has had no editorial input into or control over the agenda, content development or choice of speakers, nor opport ...

Speakers

Dr Lavan Baskaran, GP Principal - Addington Medical Practice & James O'Riordan Medical Centre
15:30 16:00

Cardio Renal Metabolic Medicine: Adopting a Holistic Approach

GP Clinical Theatre 2

CKD will be the 5th leading cause of non-communicable death globally by 2040 with a UK prevalence rate of >10%. New therapies can slow the rate of decline of kidney function but we are not implementin ...

Speakers

Jim Burton, Professor of Renal Medicine and Consultant Nephrologist - University of Leicester
16:15 16:45

Management of abnormal thyroid blood tests in primary care

GP Clinical Theatre 2

Speakers

Kevin Fernando, GP with Specialist Interest in Diabetes/CVRM Medicine & Medical Education - North Berwick Health Centre
16:45 16:50

Chair's Closing Remarks

GP Clinical Theatre 2

Chairperson

Kevin Fernando, GP with Specialist Interest in Diabetes/CVRM Medicine & Medical Education - North Berwick Health Centre

09:10 09:15

Chair's Opening Remarks

GP Clinical Theatre 2

Chairperson

Sir Mayur Lakhani, GP Principal, Chair of the Clinical Executive and Past President and Chair - Highgate Medical Centre; NHS Leicester, Leicestershire and Rutland ICS; The Royal College of GPs
09:10 09:55

Alcoholics Anonymous as a resource for GPs and other healthcare practitioners - Cochrane Evidence and NICE Recommendation

GP Clinical Theatre 2

The Cochrane Evidence Review on Alcohol Use Disorders (AUDs) showed that AA/12 Step Programmes (AA/TSF) produced similar benefits to cognitive behaviour therapy and motivational enhancement therapy on ...

Speakers

Kieran Moriarty, Non-Alcoholic Trustee Alcoholics Anonymous and former Consultant Gastroenterologist - Royal Bolton Hospital

Tom -, Health Liaison Officer - Alcoholics Anonymous
10:00 10:45

Understanding ADHD – What’s in it for me? Navigating ADHD in primary care and understanding its impact on your practice

GP Clinical Theatre 2

Explore the impact of ADHD on primary care, from recognising its prevalence to understanding its influence on patient interactions and care. Join experts as they discuss the benefits of early identifi ...

Speakers

Muffazal Rawala, Consultant General Adult Psychiatrist - Takeda

Peter Mason, Consultant General Adult Psychiatrist - Takeda
11:45 12:15

IBS: the many underlying causes

GP Clinical Theatre 2

Nutritional therapy investigates the many underlying causes of IBS to personalise dietary and lifestyle recommendations for each individual. Find out HOW and the benefits of GP collaboration to improv ...

Speakers

Satu Jackson, CEO - BANT
12:30 13:30

This house believes that open availability of oral lipid lowering therapies on regional pathways can reduce referral rates to specialist care - This promotional symposium has been organised and funded by DSUK Ltd and is intended for UK HCPs only.

GP Clinical Theatre 2

Daiichi Sankyo UK has provided funding for this conference and organised the speakers and content for the promotional symposium. Daiichi Sankyo UK was not involved with the organisation or content of ...

Speakers

Dr Adie Viljoen, MBChB, FCP(SA), MMed, FRCPath, MBA, Consultant Lipidologist Metabolic Physician & Honorary Consultant at Cambridge Universities NHS Trust - Cambridge Universities NHS Trust

Nirali Sisodia, Senior Clinical PCN Pharmacist and Teacher Practitioner - Northamptonshire Healthcare NHS Foundation Trust and DeMontfort University

Hannah Beba, Consultant Pharmacist - West Yorkshire Health and Care Partnership
13:45 14:15

The importance of identifying Frailty in the management of cardiovascular disease.

GP Clinical Theatre 2

This session covers key epidemiological considerations around the rising prevalence of frailty in todays and tomorrow’s population living with cardiovascular disease. Factors driving rising frailty pr ...

Speakers

Sarah Zaidi, GP and Clinical Lead - Mid & South Essex Integrated Care System (MSE ICB)

Raj Thakkar, President and CKD Lead - Primary Care Cardiovascular Society
14:30 15:00

Updated CKD guidance

GP Clinical Theatre 2

Speakers

Raj Thakkar, President and CKD Lead - Primary Care Cardiovascular Society
15:15 16:00

Identifying Lyme disease - the 'New Great Imitator'

GP Clinical Theatre 2

Lyme disease is transmitted by the bite of an infected tick. Early diagnosis and treatment provides the best chance of recovery, but symptoms can be non-specific and easily missed at all stages, with ...

Speakers

Anne Cruikshank, GP Advisor - Lyme Resource Centre

Zahra Husain, GP. Co-author of the RCGP Lyme disease Toolkit - --
16:00 16:05

Chair's Closing Remarks

GP Clinical Theatre 2

Chairperson

Sir Mayur Lakhani, GP Principal, Chair of the Clinical Executive and Past President and Chair - Highgate Medical Centre; NHS Leicester, Leicestershire and Rutland ICS; The Royal College of GPs

09:25 09:30

Chair's Opening Remarks

GP Clinical Theatre 3

Chairperson

Farnaaz Sharief MBE, GP, Senior Fellow (Faculty of Medical Leadership and Management) - Chief Executive, Manage Your Mind
09:30 10:00

Maintaining your resilience in the workplace

GP Clinical Theatre 3

Speakers

Farnaaz Sharief MBE, GP, Senior Fellow (Faculty of Medical Leadership and Management) - Chief Executive, Manage Your Mind
10:15 10:45

Diagnosing inflammatory arthritis.

GP Clinical Theatre 3

Learn how inflammatory arthritis presents and how to take an effective history. Learn how to differentiate from other conditions such as fibromyalgia. Learn how to recognise inflammatory arthritis (IA ...

Speakers

Louise Warburton, Co-President, Medical Lead, Associate Medical Director - Shropshire Community NHS Trust and the Primary Care Rheumatology and MSK Medicine Society
11:00 11:30

Psoriatic Arthropy: what you need to know.

GP Clinical Theatre 3

This session will cover how to identify patients with potential psoriatic arthritis in primary care. It will focus on the epidemiology, clinical features and domains of the disease, whether investigat ...

Speakers

Toby Wallace, GP - Derwent Practice, North Riding Community Health Network
11:45 12:15

Rethinking pain: from concept to reality

GP Clinical Theatre 3

Speakers

Shahzad Jamil, GPwER MSK Medicine and Rheumatology, Community Pain Management Clinician and Education Lead - Rethinking Pain Bradford, West Yorkshire.
12:30 13:30

Chronic Widespread Pain / Fibromyalgia

GP Clinical Theatre 3

Chronic Widespread Pain / Fibromyalgia has a UK prevalence of 1 in 20 of the general population. It is difficult to treat and a frustrating condition for both clinicians and patients. There is a trend ...

Speakers

Chris Ellis, Co-President - PCRMM
13:45 14:15

Understanding the blood tests we use for DMARD monitoring in Rheumatology

GP Clinical Theatre 3

verview of current BSR guidelines on DMARD monitoring. A brief description of blood monitoring schedules used when a patient is initiated on DMARD therapy. Discussing what parameters are and the steps ...

Speakers

Assie OConnor, Advanced Practitioner Pharmacist - Rheumatology - Haywood Hospital
14:30 15:00

Acne - an update

GP Clinical Theatre 3

A brief synopsis of the diseases processes that lead to the development of acne and a longer look at recently released guidelines and an exciting new development.To be able to confidently manage acne ...

Speakers

Julian Peace, Executive Chair - Primary Care Dermatology Society
15:30 16:00

Reducing the impact of Psoriasis.

GP Clinical Theatre 3

Speakers

Tahir Nadeem, General Practitioner - Balsall Common Surgery
16:15 16:45

Skin Cancer – Earlier diagnosis for better outcomes

GP Clinical Theatre 3

A look at the evidence behind the increasing rates of skin cancers in the UK and the need for earlier diagnosis – accompanied by a brief introduction to the art of Dermoscopy.To explain how and why De ...

Speakers

Julian Peace, Executive Chair - Primary Care Dermatology Society
16:45 16:50

Chair's Closing Remarks

GP Clinical Theatre 3

Chairperson

Farnaaz Sharief MBE, GP, Senior Fellow (Faculty of Medical Leadership and Management) - Chief Executive, Manage Your Mind

09:10 09:15

Chair's Opening Remarks

GP Clinical Theatre 3

Chairperson

Waqaar Shah, Primary Care Clinical Director - NHS London
09:15 09:45

Gastro - Coeliac Update - Session title to be confirmed

GP Clinical Theatre 3

Speakers

Charlie Andrews, GPwER in gastroenterology - Somer Valley Medical Group, Midsomer Norton, and RUH, Bath
10:00 10:45

GPwER in gastroenterology - a new training framework

GP Clinical Theatre 3

The GPwER (GP with Extended role) in gastroenterology training programme was launched in 2023 with NHS England support and funding in the southwest of England. During this session, I will discuss the ...

Speakers

Charlie Andrews, GPwER in gastroenterology - Somer Valley Medical Group, Midsomer Norton, and RUH, Bath
11:00 11:30

The role and Impact of Physical Activity and exercise on Diabetes within primary care

GP Clinical Theatre 3

Truly understanding the pathophysiological effect of the different forms of exercise in both Type 1 and Type 2 Diabetes. Breaking through psychological barriers and underlying anxiety with enhanced un ...

Speakers

Abban Qayyum, Clinical Specialist Physiotherapist / First Contact Physiotherapist - InDependent Diabetes Trust
11:45 12:15

Asthma guidance update for 2024 and beyond.

GP Clinical Theatre 3

Speakers

Steve Holmes, GP Shepton Mallet, and Somerset ICB Clinical Respiratory Lead, Policy Lead PCRS, Education Lead IPCRG - Park Medical Practice, Primary Care Respiratory Society, NHS England
13:30 14:15

Management of COPD related unmet needs in primary care.

GP Clinical Theatre 3

See leaning outcomesUnderstanding of burden of COPD and associated co-morbidities.Burden of exacerbations, how to make early and accurate diagnosis. Top tips on optimising holistic management

Speakers

Mukesh Singh, GPwSI, Respiratory Lead, GP Partner - Staffordshire & Stoke on Trent ICB & Horse Fair Practice Group.
14:30 15:00

The Lifestyle Club low carb approach to type 2 diabetes remission in primary care

GP Clinical Theatre 3

The Lifestyle Club (TLC) is a QISMET accredited, HSJ Award winning, health coaching service delivering structured education to adults with type 2 diabetes or prediabetes. TLC is commissioned by primar ...

Speakers

Helen Gowers, Director of The Lifestyle Club - Public Health Collaboration
15:15 15:55

Ophthalmology for GPs

GP Clinical Theatre 3

Speakers

Waqaar Shah, Primary Care Clinical Director - NHS London
15:55 16:00

Chair's Closing Remarks

GP Clinical Theatre 3

Chairperson

Waqaar Shah, Primary Care Clinical Director - NHS London

09:25 09:30

Chair's Opening Remarks

Nursing & MDT Theatre

Speakers

Ellen Nicholson, Registered Nurse and Queen's Nurse, National Safety and Learning Lead - Royal College of Nursing
09:30 10:00

Person centred diabetes

Nursing & MDT Theatre

Speakers

Preeti Minhas, Director of Clinical Development - Education for Health
10:15 10:45

Elevating the nursing voice: General practice nurse leaders

Nursing & MDT Theatre

Chairperson

Leanne Hume, Lead Nurse - RCN

Speakers

Lauren Nardo, Nurse Partner - Lower Clapton Group Practice

Ruth Colbeck, Lead Nurse - Royal College of Nursing Northern Region

Becky Wych, Advanced Clinical Practitioner Nurse Partner - Royal College of Nursing Northern Region
11:00 11:45

Supercharging your supervision.

Nursing & MDT Theatre

Speakers

Danny Bartlett, Clinical Lead - Horsham Central PCN University of Brighton Royal Pharmaceutical Society
12:00 12:30

Infection Prevention Control (IPC) with Stephanie Bouckley

Nursing & MDT Theatre

A practical overview of how practice managers and IPC leads can work together to ensure IPC compliance. How working together as a team practice staff can support the requirements to maintain safe syst ...

Speakers

Tracy Dell, Primary Care Management Consultant and Locum Practice Manager - Cleckheaton Group Practice

Stephanie Bouckley, Practice Nurse - Locum PN & Trainer
12:45 13:30

Leadership: developing a sustainable workforce.

Nursing & MDT Theatre

We will explore The NHS contextPersonal development – why it is importantThe challenge of retentionCreating resilience in self and othersAn understanding of the challenges of developing a sustainable ...

Speakers

Linda Edwards, CEO - Education for Health
13:45 14:30

Staff skill matrix - evidence based training

Nursing & MDT Theatre

Speakers

Valeed Ghafoor, GP and CEO - General Practice Specialists Ltd - The Primary Care Support Service
14:45 15:15

Guiding the way: navigating preceptorship and mentorship with a Primary Care twist

Nursing & MDT Theatre

Speakers

Leanne Hume, Lead Nurse - RCN

Sarah Hall, General Practice Nurse Lead - NHS Devon ICB, Queen's Nurse

Joanna Vintis, Lead Nurse and Head of Workforce Transformation - Newcastle GP Services
15:30 16:00

The business of students in general practice

Nursing & MDT Theatre

I will be discussing how I have gone from taking my very first nursing student in 2018, to now having hosted more than 100 student nurses in general practice and sparked a passion for general practice ...

Speakers

Joanna Vintis, Lead Nurse and Head of Workforce Transformation - Newcastle GP Services
16:00 16:05

Chair's Closing Remarks

Nursing & MDT Theatre

Speakers

Ellen Nicholson, Registered Nurse and Queen's Nurse, National Safety and Learning Lead - Royal College of Nursing

09:25 09:30

Chair's Opening Remarks

Nursing & MDT Theatre

Speakers

Ellen Nicholson, Registered Nurse and Queen's Nurse, National Safety and Learning Lead - Royal College of Nursing
09:30 10:00

Professional nurse advocacy in primary care.

Nursing & MDT Theatre

..

Speakers

Georgina Callard, Mental Health Practitioner at Abbey House Medical Practice & Lead PNA - Northamptonshire Primary Care Training Hub

Melanie Mullin, Clinical Practice Educator and PNA - Northamptonshire Training Hub

Clare Rogers, GPN Lead & PNA - Northamptonshire Primary Care Training Hub.
10:15 10:45

The primary care pharmacy workforce - eight years of transformation

Nursing & MDT Theatre

SynopsisAn overview of how the CPPE primary care pharmacy education pathway and previous extended pathways have supported pharmacy professionals working in Primary Care Networks to develop their roles ...

Speakers

Shannon Nickson, Lead Pharmacist Primary care education (Midlands and East of England), CPPE - Centre for Pharmacy Postgraduate Education
11:00 11:30

TBC Session

Nursing & MDT Theatre
11:45 12:30

Being a mental health nurse in primary care - making it work.

Nursing & MDT Theatre

1 in 4 humans experience mental health issues at one time or another - that's a large percentage of patients coming through our Practice doors with this concern! We are 3 experienced nurses working in ...

Speakers

Georgina Callard, Mental Health Practitioner at Abbey House Medical Practice & Lead PNA - Northamptonshire Primary Care Training Hub

Sarah Finnegan, Lead Mental Health Practitioner, East PCN - Rotheram, Doncaster and South Humber NHS Foundation Trust

Dennis Singson, Head of Mental Health Service and Advanced Mental Health Nurse Practitioner - Victoria Medical Practice, Eastbourne

Lucy Campbell, Advanced Clinical Practitioner - Chelford, Handforth, Alderley Edge and wilmslow PCN
12:45 13:30

Lipid Management in Primary Care

Nursing & MDT Theatre

This session will help provide the basics of lipid management in primary care, considering statin therapy and other approaches to support patients. Both pharmacological and non-pharmacological approac ...

Speakers

Callum Metcalfe-O'Shea, UK Professional Lead - Long Term Conditions - Royal College of Nursing
13:45 14:30

Menopause group clinics: Freeing GP time, Managing growing demand and improving quality of care.

Nursing & MDT Theatre

Demand for support with and advice about menopause symptoms is rising rapidly in primary care. This session shares experiences of the positive impact of introducing a group clinic to the menopause pat ...

Speakers

Helen Longstaff, Programme Manager - The Experience Led Care Programme

Georgina Craig, Director - The Redmoor-ELC Partnership

Jane Alexander, Practice Nurse, Independent Nurse Prescriber and Menopause Practitioner - --
14:45 15:15

The Brookside access and continuity model

Nursing & MDT Theatre

Using patient segmentation (created by Connected Care using the John Hopkins Adapted Clinical Groups) and Anima online consultation software the team have enabled the use of Continuity Teams (Patient ...

Speakers

Amit Sharma, Strategy and Partnerships Lead, Clinical Director and Chair - Brookside Group Practice/Earley+ PCN

Alison Malcolm, GP Partner Digital lead - Brookside Group Practice
15:30 16:00

"Having an occupational therapist in our practice has been transformational." Why and how you can have the same.

Nursing & MDT Theatre

Speakers

Genevieve Smyth, Professional Adviser and Primary Care Lead - Royal College of Occupational Therapists
16:15 16:20

Chair's Closing Remarks

Nursing & MDT Theatre

Speakers

Ellen Nicholson, Registered Nurse and Queen's Nurse, National Safety and Learning Lead - Royal College of Nursing

09:15 09:45

Introducing the National Primary Care Diagnostic Pathway for Lower GI Symptoms

Business Services Hub

Introducing a resource to support healthcare professionals to shorten time to diagnosis, reduce variation and improve patients’ experiences of care. The pathway provides information on:• Consideration ...

Speakers

Pearl Avery, Consultant Nurse Practitioner (Specialist Gastroenterology) - Dorset Healthcare University
10:00 10:30

Working at scale – How to avoid the legal pitfalls.

Business Services Hub

Collaborative working and scaling up of general practice provision can bring a number of benefits for both practices and patients. The successful delivery of the COVID vaccination programme is just on ...

Speakers

Amy Millson, Partner - Health Employment - Hill Dickinson LLP

Helen Matthews, Senior Associate - Hill Dickinson LLP

Rebecca Wakefield, Senior Associate - Hill Dickinson LLP
10:45 11:15

Winning contracts for PCNs and GP Federations - securing your work and understanding PSR

Business Services Hub

This session will provide delegates an understanding of the Procurement Selection Regime and preparing their Federations and PCNs to win contracts. How to fund premises and other infrastructure will b ...

Speakers

Bryn Morgan, Partner - Hempsons

Justin Cumberlege, Partner - Hempsons
11:30 12:00

How PCNs can take their FCP service to the next level

Business Services Hub

The session will focus on how primary care networks can get the best impact for patients and practices using FCP services. Drawing upon eight years’ worth of experience through the creation of PCN's, ...

Speakers

Phin Robinson, Founder - Pure Physiotherapy
12:15 12:45

A overview on recent updates, and why a commercial approach to General Practice is vital for financial sustainability

Business Services Hub

This session will cover recent financial updates and hot topics as well as exploring how commercially minded practices are diversifying to improve profitability. We’ll discuss how to develop strong in ...

Speakers

Jenna Clark, Director of Healthcare Services - Simpkins Edwards LLP
13:00 13:30

Succession options for GP practices.

Business Services Hub

A unique opportunity to meet experts from across general practice and find out about the full range of succession options available for practices. The session will cover recruiting new partners, pract ...

Chairperson

Dee Lynes, Director - brightSOLUTIONS

Speakers

Ross Clark, Partner - Hempsons

Karen Demetrious, Head of People and Practices - Our Health Partnership

Lesley Evans, Chief Operating Officer - Our Health Partnership

Andy Scaife, CEO - SSP Health
13:45 14:15

Beyond the Ring: Practical tips for improving patient access & practice efficiency

Business Services Hub

Discover how to optimise patient access and enhance practice efficiency by fully leveraging your advanced telephony system. This session will explore the vital role of phone systems, which handle 70% ...

Speakers

Dave Mills, Head of Healthcare - Think Healthcare (Focus Group)
14:30 15:00

Building a financially secure GP Practice

Business Services Hub

Iwona will use her experience as a healthcare specialist accountant to discuss potential issues facing GP practices in a current challenging economic climate and will present potential solutions to im ...

Speakers

Iwona Silverio, Client Portfolio Manager – Healthcare Specialist - MONAHANS
15:15 15:45

Unlock Hidden Income & Slash Excessive Expenses: Boost Your Practice’s Financial and Emotional Resilience

Business Services Hub

In times of financial uncertainty and inadequate funding, taking control of your practice’s finances is crucial. Join our session to see how benchmarking tools and Xero can highlight excessive expense ...

Speakers

Laurence Slavin, Partner - Ramsay Brown LLP

Matt Slavin, Clinical Psychologist and EMDR Therapist - The Burnout Psychologist

09:15 09:45

Improving profitability in your practice

Business Services Hub

This highly informative session provides an insight into how practices can maximise profitability. Delegates will learn how they can increase the profitability of their own practice, through a detaile ...

Speakers

Claire Houston, PM Support Manager - Practice Index
10:00 10:30

From Paycheck to pension: Troubleshooting NHS pension issues

Business Services Hub

NHS Pensions can be complex, but understanding them doesn’t have to be. In this session, we’ll explore the most common challenges faced by individuals, GP practices, and employees when dealing with NH ...

Speakers

Katie Collin, Partner - Ramsay Brown LLP
10:45 11:15

Conversational AI for GP practices

Business Services Hub

Our session will introduce our Conversational AI Voice Agents for GP Practices. Built to automate answering patient calls and booking appointments.•Voice AI is a 70% lower cost alternative to humans a ...
11:30 12:00

The evolution of flexible staff pools: A deep dive into the power of partnerships

Business Services Hub

Lantum and Birmingham and Solihull ICB take a look at the impact of the Flexible Staff Pool framework has had on staffing and delivering against NHSE's People Promise.- How primary care organisations ...

Speakers

Mary Jackson, Head of Account Management - Lantum

Ravy Gabrria-Nivas, Head of Primary Care Transformation - Birmingham and Solihull ICS
12:15 12:45

Behind the DDRB uplift

Business Services Hub

The GP practice contract uplift was announced in the summer and is packaged to give a much needed boost to practice finances. However the true detail is found beyond the headlines, and this session ou ...

Speakers

Sarah Edwards, Partner - ALBERT GOODMAN
13:00 13:30

Money Money Money – How funding flows in Primary Care

Business Services Hub

Speakers

Daniel Vincent, Former Practice Manager and Partner - Enhanced Primary Care, Locum Practice Manager, Primary Care Workflow Solutions
13:45 14:15

From stressed out to peaced out: one GP's story of how AI made her fall in love with practice again.

Business Services Hub

See why tens of thousands of clinicians love and chose HeidiHealth with a live demo transcribing clinical notes andautomation of downstream documents, brought to life withstories and data from the fro ...

Speakers

Hannah Allen, Chief Medical Officer - Heidi Health
14:30 15:00

Strengthening relationships for healthier lives

Business Services Hub

Healthy relationships are key to overall well-being, reducing the impact of stress on both mental and physical health. Join Relate, the largest provider of relationship support in England and Wales, t ...

Speakers

Charles Darley, CEO - Relate

Belinda Ford, Senior Practice Consultant - Relate
15:15 15:45

Managing mental health and physical impacts of cancer

Business Services Hub

This short session highlights the different mental health needs of cancer patients, with an emphasis on the intersection of physical and psychological symptoms. Through brief case studies, Dr Shields ...

Speakers

Greg Shields, -- - Maudsley Health

09:15 09:45

Professional Development with the PMA

PMA Theatre

This session will guide delegates through what an Apprenticeship is and how this training and development can have a positive impact on the individual, the team, the setting and all other stakeholders ...

Speakers

Sarah Burrows, Chief Education Officer - PMA

Mitch Morris, Clinical Tutor - PMA
10:00 10:30

The Future of Data in Primary Care.

PMA Theatre

This session will delve into the transformative potential of data and analytics, highlighting how these tools drive decision-making, improve patient outcomes, and enhance practice efficiency. We will ...

Speakers

Conor Price, Chief Information Officer - Herefordshire General Practice
10:45 11:15

Coaching for Performance: Shaping the Future of Workforce

PMA Theatre

Performance coaching is a powerful tool for personal and professional development, with the GROW model (Goal, Reality, Options, Will), introduced by coaching pioneer Sir John Whitmore, serving as one ...

Speakers

Patience Thebehali, Business Managing Partner, Advanced Nurse Practitioner and Practice Manager - PMA
11:30 12:00

Wellbeing within Primary Care.

PMA Theatre

Staff health and wellbeing are at the core of this new way of working which seeks to improve workplace culture, team alignment, team dynamics and deliver high performances. It has in part been develo ...

Speakers

Denise Smith, practice manager - Merepark Medical Centre
13:00 13:30

Wellbeing QI Indicators and Plan: Practical Ways to Look After, Value and Reward Staff

PMA Theatre
13:45 14:15

Patient engagement – positive strategies to collaborate in different ways

PMA Theatre

A practical and interactive session about how we can engage with our patients in various ways and through different channels effectively. Realise the benefits of engaging with patients in different wa ...

Speakers

Tracy Dell, Primary Care Management Consultant and Locum Practice Manager - Cleckheaton Group Practice
14:30 15:00

CQC 2024 update and top tips

PMA Theatre

The presentation will give an update on the new CQC single assessment framework and what this means for practices and their compliance. The session will give pointers on the areas where practices are ...

Speakers

Martin Norton FPMA, Practice Business Manager and Management Consultant - Guildford, Surrey
15:30 16:15

PMA Networking Awards

PMA Theatre

09:15 09:45

Cybersecurity Essentials for General Practice

PMA Theatre

Speakers

Stuart Golding, Principle Consultant - Cyberscale
10:00 10:30

Enhancing Access through Effective Workload Planning and Collaborative Teamwork

PMA Theatre

Speakers

Michelle Carmichael, Business Manager - Long Lane Medical Centre
10:45 11:15

Embedding enhanced care navigation (ECN) by frontline non-clinical staff

PMA Theatre

Members of our non-clinical teams are the first point of contact for patients and as such are integral in improving access to services. ECN involves triaging and offering alternative care paths to pat ...

Speakers

Mairead Roche, Trainer Organisation Development Facilitator - PMA
11:30 12:00

Putting the common sense back into clinical supervision: Supporting multi-professional educators in primary care

PMA Theatre

This presentation aims to share how the Yorkshire and Humber Primary Care Educator Team are addressing workforce issues by increasing access to quality supervision training for staff. Learners in prim ...

Speakers

Matthew Cain, Primary Care Educator - NHS England Yorkshire and Humber
13:00 13:30

Recruitment and retention of front-line staff – how to attract and keep good staff

PMA Theatre

Speakers

Tracy Dell, Primary Care Management Consultant and Locum Practice Manager - Cleckheaton Group Practice
13:45 14:15

Navigating conflict in primary care: tools for success

PMA Theatre

Managing conflict confidently, staying calm and professional, and achieving the best outcomes for everyone involved are critical skills for anyone working in Primary Care. By equipping yourself with t ...

Speakers

Gabby Prowse, Training Facilitator and Coach - PMA
14:30 15:30

Additional Roles Panel

PMA Theatre

Speakers

Phin Robinson, Founder - Pure Physiotherapy

Michael Lennox, NPA Integration Lead - National Pharmacy Association (NPA)

Samira Anane, Deputy Chair GPC England, former Co-Chair Sessional GPC and Chair of GP Trainees, GP - British Medical Association

Daniel Vincent, Former Practice Manager and Partner - Enhanced Primary Care, Locum Practice Manager, Primary Care Workflow Solutions

09:15 09:45

Reveal the untapped data: Five data points your practice is missing – Costing you thousands of appointments every year

Best Practice Workshop Theatre

Most practices rely on their clinical systems as their only source of information about patient demand – but what if that data is flawed, limited in it’s scope and sending your practice in the wrong d ...

Speakers

Max Pardo-Roques, Healthcare Specialist - Demand and Capacity Optimisation tool
10:00 10:30

Automation Magic with Healthtech-1. How to turn 1 hour into 600.

Best Practice Workshop Theatre

1 in 8 new patient registrations in England are automated by Healthtech-1, so they know a thing or two about automation! In this session, Pete, the technical Co-Founder will make automation a bit mo ...

Speakers

Peter Huang, Co-Founder - Healthtech-1
10:45 11:15

Integrated Neighbourhood Working: An ambitious and joined up approach to prevention.

Best Practice Workshop Theatre

Speakers

Craig Lister, Associate Director, Primary Care Prevention Lead - Bedfordshire, Luton and Milton Keynes ICB
11:30 12:00

The impact of clinical pharmacist prescribers on the treatment of type 2 diabetes

Best Practice Workshop Theatre

--

Speakers

Mandip Bassi, Senior Pharmacist - Nottingham City GP Alliance
12:15 12:45

Update on Hair Loss: Common causes and therapeutic practices

Best Practice Workshop Theatre

This session will explore common causes of hair loss, including genetics, hormonal imbalances, and lifestyle choices. Dr Tewari will also discuss common and specialised treatment options, including th ...

Speakers

Angela Tewari, Consultant Dermatologist - King’s college hospital
13:00 13:30

Transforming early cancer detection in primary care

Best Practice Workshop Theatre

C the Signs™ is a validated AI cancer detection platform with 99% sensitivity, identifying patients at the earliest, most survivable stages. Partnered with 1,400 GP practices, it has detected over 25, ...

Speakers

Dr Jude Gordon, Clinical Director - C The Signs Cancer Detection
13:45 14:15

Unlocking CAIP Funding: The impact of optimisation for North Central London

Best Practice Workshop Theatre

Join this session to explore how North Central London (NCL) transformed patient access by optimising digital telephony across their ICB. We will reveal the collaborative steps taken to streamline comm ...

Speakers

James Delves, Principal Consultant - X-on Health
14:30 15:00

Recognising and investigating suspected myeloma

Best Practice Workshop Theatre

Myeloma presents with vague and non-specific symptoms and is therefore challenging to recognise when it presents in primary care. This session will cover the early warning signs of myeloma that should ...

Speakers

Dean Smith, Consultant Haematologist - Nottingham University Hospitals
15:15 15:45

Delivering new NHS opportunities with diagnostics and testing in the community setting and in patients homes.

Best Practice Workshop Theatre

Understanding how diagnostics and testing can be delivered locally in the community and also directly in the patient's home. How this can reduce the strain on NHS trusts and support a more timely and ...

Speakers

Keith Nurcombe, consultant - HomeMed Healthcare
16:00 16:30

How to develop a successful portfolio career

Best Practice Workshop Theatre

Speakers

Seema Pattni, Doctors Career Coach, GP

09:15 09:45

How to develop a successful portfolio career

Best Practice Workshop Theatre

Speakers

Seema Pattni, Doctors Career Coach, GP
10:00 10:30

12 Evidence based tips on how you can improve access

Best Practice Workshop Theatre

Speakers

Michael Bainbridge, Associate Director Of Primary Care - NHS Somerset ICB
10:45 11:15

Resilience, Burnout and Managing Expectations in Primary Care.

Best Practice Workshop Theatre

Speakers

Tracy Dell, Primary Care Management Consultant and Locum Practice Manager - Cleckheaton Group Practice

Daniel Vincent, Former Practice Manager and Partner - Enhanced Primary Care, Locum Practice Manager, Primary Care Workflow Solutions
11:30 12:00

The role of diet in improving glycaemic control.

Best Practice Workshop Theatre

Speakers

Preeti Minhas, Director of Clinical Development - Education for Health
12:15 12:45

Ensure you are getting bang for your buck out of your pharmacists

Best Practice Workshop Theatre

Speakers

Danny Bartlett, Clinical Lead - Horsham Central PCN University of Brighton Royal Pharmaceutical Society
13:00 13:30

Empowering General Practice: Innovative Approaches to Reduce Workload and Improve Efficiency

Best Practice Workshop Theatre

Join us as we demonstrate innovative approaches to transform general practice by reducing workload and improving efficiency. We will describe our collaborative strategies and scalable support services ...

Speakers

Julie Kenyon, Director & Chief Pharmacist - Local Primary Care

Jolene Gregory, Co-Managing Director of Local Primary Care - Local Primary Care

Ridwaan Ahmed, General Practitioner and Clinical Director – North Blackburn PCN - Local Primary Care
13:45 14:15

A pivot to prevention and sustainable income.

Best Practice Workshop Theatre

Speakers

Nick Harvey, GP & CEO - South Downs Health & Care GP Federation
14:30 15:00

Learning from Each Other – an Australian practice manager’s perspective.

Best Practice Workshop Theatre

A practical and interactive session about how we recruit and retain our front-line staff for the future. Learning from Practice Management the Australia way. How getting this right will help us with s ...

Speakers

Tracy Dell, Primary Care Management Consultant and Locum Practice Manager - Cleckheaton Group Practice

Tania Worroll, Practice Management Consultant - Consultant
15:15 15:45

The Primary Secondary Care Interface – developing the Cheshire and Merseyside Consensus.

Best Practice Workshop Theatre

Speakers

Jonathan Griffiths, GP and Associate Medical Director, Primary Care. - NHS Cheshire and Merseyside