Industry Related Scams

Exhibitors may be targeted by companies claiming to be us, or working with us, using existing event branding which may appear genuine. In the past this has included directories and hotel bookings, but companies are now also claiming they can sell visitor data from events. This is not the case.

Exhibitors need to be vigilant, read the small print, and inform their staff, marketing, and finance teams about the risk of scams. Please also check with us if you receive anything you are not expecting or are unsure of.

Please check the small print of any document that you have been sent before signing, and refer to this link - www.aeo.org.uk/expoguide to ensure that any company you are planning on working with is either one of our official contractors, or a reputable company within the industry.

Please do not hesitate to contact us if you require any further information or guidance:

The Operations Team: medops@closerstillmedia.com
The Marketing Team: bestpractice@closerstillmedia.com

Organisations such as Event Fair, FairGuide.com/Construct Data Verlag and International Fairs Directory (Portugal) are targeting exhibitors with their misleading directory services. 

Organisations are contacting exhibitors offering misleading marketing leads. We will never sell our data, therefore we advise all exhibitors not to enter into business with any companies claiming to do so. 

Our advice to exhibitors is to IGNORE THE COMPANIES ABOVE COMPLETELY, and not communicate with them in any way. Writing letters simply confirms that you exist and are available at the address/email address/number they have for you, and therefore payment can be pursued.

1) Report it to your local trading standards 

2) DO NOT PAY ANYTHING

3) DO NOT COMMUNICATE WITH THE SCAMMERS even when they threaten legal action

WARNING: HOTEL BOOKING SCAM. It has come to our attention that there is a scam operating around hotel accommodation bookings at the London ExCeL.

Company calling itself CONVENTION EXPO TRAVEL and GLOBAL TRAVEL ASSOCIATION have been approaching companies at the show purporting to be the official hotel booking agency for the show and taking credit card details and bookings without making any such bookings with the hotels concerned.

We have discovered from fellow exhibition organising companies, that other trade shows’ exhibitors have also been approached in similar fashion.

We would advise you if you are contacted by CONVENTION EXPO TRAVEL or GLOBAL TRAVEL ASSOCIATION, do NOT under any circumstances make a booking with them or give any credit card details.